Get in Touch
We're here to help you on your digital sovereignty journey
🤖 How We Operate
Village is an innovative human + AI organisation designed for transparency and efficiency:
- Hybrid Team: One human founder (John Stroh) working alongside AI assistants to provide comprehensive support
- AI-First Processing: Your messages are initially processed by AI for speed and intelligent routing
- Human Oversight: Critical decisions, security matters, and all customer communications are reviewed by our human founder
- Your Data, Your Control: We never use your data to train AI models or share it with AI companies. We practice what we preach about digital sovereignty.
This approach allows us to scale thoughtful, personalized support while maintaining human oversight and genuine care for your digital sovereignty journey.
🌍 Linguistic & Cultural Sovereignty
True digital sovereignty includes linguistic sovereignty - the right of communities to operate in their native languages with appropriate cultural nuance.
Currently Supported Languages:
- English (EN)
- German (DE) - Deutsch
- French (FR) - Français
- Dutch (NL) - Nederlands
Our Commitment to Dialectical Nuance:
We recognize that language is not monolithic. Over time, we will expand to support dialectical variations that respect regional and cultural differences:
- Portuguese: Brazilian Portuguese vs European Portuguese
- Spanish: South American Spanish vs European Spanish
- Te Reo Māori: North Island vs South Island variations (with Māori cultural consultation and approval)
- And more: Expanding based on community needs and authentic cultural partnerships
Continuous Improvement: Our current translations use professional services (DeepL), but we know nuanced meaning requires human cultural expertise. We're committed to ongoing refinement with input from native speakers and cultural authorities.
💡 This aligns with our Pluralism Over Homogeneity principle: different communities have different values, and language is fundamental to expressing those values authentically.
Ready to Get in Touch?
Use the Contact Us button in the footer below to send us a message. Our AI assistant will intelligently route your inquiry to ensure the fastest response.
↓ Scroll to the footer and click Contact Us ↓
Expected Response Times
Most inquiries receive a response within 24-48 hours. Security-related concerns are prioritized for faster response.
* Your message is intelligently triaged by our AI assistant to ensure it reaches the right person. Times may vary based on request complexity.
📊 Transparency & Accountability
We believe in practicing what we preach. Beyond responding to your individual concerns, we publish:
- Quarterly Transparency Reports at mysovereignty.digital/transparency (coming soon)
- Our Constitution with concrete commitments at /constitution.html
- Our Values with implementation examples at /values.html
If we're not living up to our commitments, we want to know. Use the Contact Us button in the footer to hold us accountable.