Te Village i tua atu i te AI — Ngā Hua Tūturu mō tō Pakihi

Raupapa: Tō Pakihi, Tō AI — Te Mārama Village AI mō ngā Pakihi Iti (Tuhinga 5 o te 5) Kaituhi: My Digital Sovereignty Ltd Rā: Hune 2026 Rāhina: CC BY 4.0 ā-Ao

Ehara te AI i te Hua

Ko ngā tuhinga e whā o mua i aro ki te Village AI — he aha ia, he aha te rerekētanga ki te AI o ngā Kamupene Hangarau Nui, he aha te take o te whakahaere, me ngā mea e whakahaerehia ana i ēnei rā. I whai whakaaro tēnei arotahi, nā te mea ko te AI te wāhanga o te ao hangarau e tino hiahia ana kia whakamāramahia kia mārama.

Engari he hē kia puta koe i konei e whakaaro ana he hua AI a Village. Ehara i te mea pērā. Village Business he tūāpapa whakahaere — he wāhi mahi matihiko tūmataiti mō tō rōpū. Ko te AI tētahi o ngā kai. Ko te tūāpapa te kai.

Ko tēnei tuhinga e pā ana ki ngā mea katoa e tukuna ana e te tūāpapa.

Te Raruraru e Whakatau Ana a Village

Ko te nuinga o ngā pakihi iti me ngā rōpū mahi tahi i ēnei rā e whakamahi ana i ngā taputapu e ono kāore e kōrero tahi.

Ka tukuna ngā whakahou a tō rōpū ki Slack, engari kāore te haurua o te rōpū e tirotiro ana i reira i ngā wā katoa. Kei roto i te īmēra o tētahi ngā meneti o te poari. Kei runga i ngā waea e toru rerekē ngā whakaahua i tangohia i te hui a te rōpū. He ripanga raraunga te rārangi wā o te kaupapa, ā, kua tawhito te putanga kei te puku rokiroki tiritahi. Ka haere ngā whakawhiti kōrero ki ngā kiritaki mā te īmēra, engari kāore te pūnaha whakahaere hononga kiritaki (CRM) i whakahoutia. Ka uru mai tētahi mema hou ki te tīma, ā, kāore ia e mōhio kei hea e rapu ai i ngā mea katoa.

Kāore he tangata i whiriwhiri i tēnei āhuatanga. I kohi haere i roto i ngā tau, kotahi te taputapu i ia wā, ia taputapu e whakaoti ana i tētahi raru, ā, i waihanga i tētahi atu. Ko te hua, he whakahaere kei te wehewehe tōna ao matihiko puta noa i ngā papa rorohiko e puritia ana e ngā kamupene kāore ō rātou hiahia e hāngai ana ki āu ake — ā, ko ōu tikanga tukatuka raraunga i whakaae koe, ahakoa kāore koe i pānui.

Village ka whakakapi i taua wehenga ki tētahi wāhi kotahi, tūmataiti, kei reira ngā mahi katoa a tō whakahaere e noho tahi ana — ā, ka kōrero ki tō reo i te wā tonu ka takiuru koe.

He aha ngā mea kei roto i te Pouaka

Anei ngā mea e tukuna ana e Village Business e whakarato ana, i ngā kupu māmā.

Ngā Pūrongo me ngā Whakahou a te Rōpū

Ka tohatoha ngā mema o te rōpū i ngā whakahou — te ahunga whakamua o te kaupapa, ngā pānui whakahaere, ngā whakaaroaro mō te mahi kiritaki, ngā whakarāpopototanga o ngā whakataunga matua. Ehara ēnei i ngā pou pāpāho pāpori i hangaia mō ngā ine whai pānga. He koha ēnei ki te rēhita tiritahi o tō whakahaere. He tohu whakatutukitanga kaupapa. He whakahou mai i te kaiwhakahaere. He whakarāpopototanga o ngā hua hauwhā. He tuhipoka mai i tētahi mema o te tīma kua hoki mai i tētahi haerenga ki te kiritaki.

Ka pāwhiri koe i te "Tuku Whakahou", ka mōhio te pūnaha kei te tuhi koe i tētahi whakahou pakihi ā-roto, ehara i te pou rangitaki. Ka āwhina te AI mā te tūtohu tapanga, te whakarāpopoto i ngā tuhinga roa, me te whakarite kia taea te rapu i ngā whakahou. Engari, nō ngā mema o te tīma i tuhi i ngā ihirangi, me te whakahaere i whiwhi ai.

Te Pānui

He wāhi motuhake mō ōu whakawhitinga kōrero auau a te tīma — te momo whakahou hanganga e whakakotahi ana i te whakahaere. Ka whakaputahia ngā putanga i te raupapa, ā, ka taea e ngā mema o te tīma te ohauru kia whakamōhiotia ai rātou ina puta he putanga hou. Kāore te pānui e huna i roto i tētahi īmēra — kei roto tonu i te rēhita mau tonu a te whakahaere, ka taea te rapu, ā, ka wātea ki ngā mema katoa o te tīma, tae atu ki ērā ka hono mai ā muri ake.

Kōrero Whakamunatia me ngā Karere Tūmataiti

Ngā karere tūmataiti i waenga i ngā mema o te tīma me ngā kōrero ā-rōpū, kua whakamunatia katoa, ā, kei runga i ō ake hanganga. Ehara i a Slack, ko tōna taumata kore utu e puritia ana ngā karere mō te 90 rā anake, ā, ko tōna taumata utu e rokiroki ana i ō raraunga ki ngā tūmau o Amerika. Ehara i a Microsoft Teams, kei reira ka tuku ō kōrero ki te pūnaha o Microsoft. He kōrerorero whakamunatia e noho ana i roto i ngā rohe o tō whakahaere.

Nā konei ka noho tūmataiti ngā kōrero matatapu ki ngā kiritaki. Ka taea e te poari te matapaki i ngā take muna, kāore te kōrero e noho ki runga i tētahi tūmau o Silicon Valley. Ka taea e tētahi kaiwhakahaere te tuhituhi ki ngā mema o te tīma, ā, ka mōhio ia he tūmataiti ngā karere — he tūmataiti ā-hanganga, ehara i te tūmataiti nā te mea anake i kīia e mātou. Hei kaupapa o te GDPR, ko te tikanga ka mōhio koe kei hea tonu tō raraunga, ā, ko wai ka taea te uru atu ki reira.

Waea Ataata

Kōrero ā-kanohi me te kore e whakamahi i a Zoom, i a Teams rānei, me te kore e waihanga pūkete ki ngā papaanga o waho. He whaihua tēnei mō ngā mema poari kāore e taea te tae ā-tinana, hei hono atu ki ngā mema o te tīma e mahi tawhiti ana, hei kōrero tere rānei i waenga i tētahi kaiwhakahaere me tētahi kaiārahi tīma e mahi ana i tētahi atu wāhi.

Kāore he pūkete o waho e hiahiatia. Ka whakamahi ngā karanga ataata i te whakamunatanga mutunga-ki-te-mutunga; ka rere ngā tohu whakawhiti i roto i ngā hanganga whakahaere, engari ka whakamunatia ngā ihirangi o te karanga i waenga i ngā kaiuru.

Whakahaere Tuhinga

He wāhi mō ngā tuhinga e hiahia ana tō whakahaere ki te tiri — ngā meneti poari me ngā pūrongo, te ture whakahaere o te kamupene, ngā kaupapa here HR, ngā tauākī pūtea, ngā tuhinga kaupapa, me ngā tikanga whakahaere. Ehara i te mea kei roto i ngā īmēra a tētahi. Ehara i te mea kei runga i tētahi Google Drive kāore e kitea e te haurua o te rōpū. I tētahi wāhi kotahi, ka kitea, ā, kua whakarōpūhia e ngā kāwai: Whakahaere, Pūtea, Mahi, Rauemi Tangata, Kaupapa, Kiritaki.

Rā-maramataka me ngā Takahanga

He rā-maramataka tiritahi mō ngā hui, ngā rā whakamutunga, ngā takahanga, me ngā mahi ā-tari. Ka kite ngā mema o te tīma i ngā mea e tupu ana. Ka taea e ngā takahanga te whakauru taipitopito, ngā wāhi, me te āheinga ki te tohu i tō tae mai. Kāore e taea te kī, "Kāore au i mōhio ki tērā" — ko te rā-maramataka te puna pono kotahi mō ngā mahi ā-tari.

Paipa CRM

He tirohanga hanganga o ō hononga kiritaki me tō paipa hoko. Ka anga whakamua ngā kirimana i ngā taumata ka tautuhia e tō whakahaere. Ka tāpirihia ngā tuhipoka, ngā whakawhitiwhiti kōrero, me te hītori ki ia hononga. Ka taea e te AI te whakarāpopoto i te hītori o te kiritaki ina hiahia koe i tētahi whakamārama tere i mua i te hui, mā te whakamahi i ōu pūrongo tūturu, ehara i te tohutohu whānui.

Ehara tēnei i te Salesforce. Kāore i hangaia mō ngā rōpū hoko umanga me ngā rau o ngā whai wāhitanga. I hangaia tēnei mō ngā pakihi iti me ngā rōpū mahi ngātahi e hiahia ana ki te whai i waenga i te rua tekau ki te rua rau o ngā hononga kiritaki kia pono, me te kore e taumaha i te pūnaha i hangaia mō ngā whakahaere e rima tekau ngā wā nui ake i a rātou.

Ngā Pire

Waihangahia, whakahaerehia hoki ngā nama i roto i te papanga. Ka tukuna tika ngā taipitopito kiritaki mai i te CRM ki ngā nama, ā, ka whakaiti i te tāuru raraunga tārua. Ka taea te rapu i ngā hītori nama. Mō ngā whakahaere e whakahaere ana i ngā nama mā tētahi atu taputapu motuhake — he kino ake rānei, mā ngā ripanga raraunga — he tikanga tēnei kia kotahi te pūnaha hei tiaki, ā, kotahi hoki te wāhi iti ake e noho ai ngā raraunga kiritaki i waho i tō mana whakahaere.

Pōti ā-Demokarata

Ina hiahia tō whakahaere ki te whakatau i tētahi take — hei tauira, te rā mō te hui whakatā a te tira, mēnā ka anga whakamua ki tētahi rārangi ratonga hou, te huarahi hei toha i te tahua whakangungu — ka whakarato ngā pōti i tētahi huarahi hanganga hei kohi urupare. Ehara i te whakaatu ringa e whai painga ana ki te hunga māia. Ehara i te aho īmēra e huri haere ana. He pātai mārama, he rārangi kōwhiringa mārama, he hua mārama.

Mō ngā rōpū mahi ngātahi, he tino hāngai tēnei. Ko te mana whakahaere ā-pōtitanga a ngā mema he mātāpono o te rōpū mahi ngātahi. Ka whakarato a Village i te hanganga hei whakamana i taua mātāpono ā-ipurangi, me te rekoata tika o ngā whakataunga.

Mata Whakaatu

He matapihi kua whakaritea ki tō whakahaere — e whakaatu ana i ngā whakahōu kua tohua, ngā rongo, me ngā pārongo e whiriwhiria ana e koe kia tohaina ki waho atu i tō rōpū. He whaihua mō ngā whakahaere e hiahia ana kia kitea e ngā kiritaki pea, e ngā hoa rānei, me te kore e whakaatu i ngā mahi ā-roto. Ko ō kaiwhakahaere e whakatau ana he aha ngā mea ka puta. Kāore he mea e tohaina mehemea kāore he kōwhiringa whai whakaaro.

Rārangi Ingoa o te Rōpū

He rārangi ingoa tūmataiti mō tō whakahaere — ka kitea e ngā mema o te rōpū anake, ā, ka whakahaerehia e ngā manakohanga tūmataiti a ia tangata. Ka taea e tētahi mema hou o te rōpū te kimi ko wai e whakahaere ana i tēhea pūkete. Ka taea e tētahi mema o te poari te rapu i ngā taipitopito whakapā. Ko te rārangi ingoa te whakahaere e mōhio ana ki a ia anō.

Ngā Tari me ngā Rōpū Kaupapa

Ngā wāhi mō ngā tari rerekē me ngā rōpū mahi i roto i tō whakahaere — hokohoko, whakahaere, pūtea, tētahi kaupapa kiritaki motuhake, te komiti pāpori. Ka taea e ia tari te whai i āna ake whakawhiti kōrero, tuhinga, me ngā mema, ā, ka noho tonu hei wāhanga o te whakahaere whānui.

Whakakotahitanga Mahi

Ngā taputapu hei whakarite i ngā mahi ā-tinana puta noa i te rōpū — ko wai e whakahaere ana i tēhea take kiritaki, ko wai e tiaki ana i tēhea haepapa, ko wai kei te wātea ki te tango i tētahi mahi hou. Ko te momo whakarite ā-ia rā e pupuri ana i te whakahaere o te whakahaere, ā, ināianei he huarahi hei whakahaere i tēnei me te kore e whakawhirinaki ki te mahara o tētahi tangata kotahi, ki tētahi rārangi īmēra rānei.

Kotahitanga

Te āheinga ki te hono i te Village o tō whakahaere ki tētahi atu Village — he whakahaere hoa, he rōpū umanga, he kamupene matua, he kotahitanga ā-hāpori — i te wā e wehewehea ana ngā raraunga o ia whakahaere. Me whakaae ngā whakahaere e rua ki te hononga. Ka taea e tētahi, e tētahi rānei te wehe i ngā wā katoa. He whaihua tēnei mō ngā whakahaere e wāhanga ana o tētahi whatunga whānui, ā, kāore e hiahia kia whakakotahitia ā rātou raraunga ki tētahi pūnaha kāore rātou e whakahaere.

Me Pēhea e Whakakoi ai te AI i ēnei Katoa

Kāore he mea o ēnei āhuatanga e hiahiatia ana te AI kia mahi. Ka mahi te maramataka me te kore AI. Ka mahi te kōrerorero whakamunatia me te kore AI. Ka mahi te CRM me te kore AI. Village Business he tūāpapa whakahaere e tino mahi ana, ahakoa kei reira te paparanga AI, kāore rānei.

Ko tā te AI e tāpiri ana he momo mātauranga honohono e whakakotahi ana i ngā wāhanga katoa kia nui ake ai te katoa i te tapeke o ōna wāhanga.

Ka pātai tētahi mema o te tīma, "He aha ngā mea kua tupu i te kaupapa Henderson i tēnei marama?" ā, ka whakakotahi te AI i ngā whakahōu, ngā tuhipoka hui, me ngā tuhinga hei whakarāpopoto whai tikanga — he mea kāore e taea e tētahi āhuatanga kotahi te whakarato i tōna ake.

Ka uru mai tētahi mema hou ki te tīma, ā, ka pātai ia ki te taputapu āwhina, "Me pēhea taku tuku i tētahi ripanga wā?" ā, ka whiwhi ia i tētahi whakautu mārama, ohorere tonu — kāore he tangata e hiahiatia kia tuhi pukapuka aratohu mō te urunga mai.

Ka whiwhi urupare te kaiwhakahaere i tētahi mema o te rōpū, ā, ka whakarōpūhia e te AI, ka tirohia mēnā he take kua mōhiotia, ā, ka whakatau aunoa rānei, ka tukuna rānei ki te tangata tika — kia whakakore i te mahi whakarōpū whakahaere a te kaiwhakahaere.

Ka whakarite te kaiwhakahaere mō tētahi hui kiritaki, ā, ka kohia e te AI ngā hītori hononga, ngā whakawhiti kōrero tata nei, me ngā take e toe ana i te CRM — ehara i te mea ka waihanga ia i te whakarāpopototanga, engari ka kohia ngā rauemi mata kia taea e te tangata te hanga.

Kāore te AI e whakakapi ana i ēnei mahi katoa. Ka whakaiti i te ārai e pā ana ki a rātou. Mō tētahi pakihi iti e mau ana te kaiwhakahaere i ngā pōtae e ono, mō tētahi rōpū mahi tahi e whakahaerehia ana te whakaritenga e ngā tūao, ko tērā whakaiti i te ārai te rerekētanga i waenga i tētahi papanga e whakamahia ana me tētahi e kohikohi puehu ana.

I te huringa o te AI puta noa i te ao mai i te whakautu ki te mahi — te panonitanga i whakamārama a Tuhinga 1 — he mea tika kia kī mārama tō tūnga o te Village. Ahakoa i ngā wā Village AI ka mahi māna anō, hei āpiha āwhina ia e mahi ana i roto i ngā rohe o tō whakahaere, i raro i ngā ture i whakaritea e tō whakahaere, mō ngā take auau, ka taea te whakahoki, ā, ka taea e te tangata te uru atu. Ka whakanui ia i te uara o te tūāpapa; kāore ia e tango mana whakahaere. He whakauru kotahi te AI. Ko te papanga — me te whakahaere e whakahaere ana i a ia — koia tonu te kai matua.

Kotahi te Wāhi, Kotahi te Tohu Whakauru, ō Ture

Ehara i te āhuatanga kotahi anake te uara hohonu o Village. Ko te whakaurunga.

Ngā whakahōutanga a tō rōpū, ngā tuhinga, ngā rekoata poari, te maramataka, ngā kōrero, te rārangi ingoa, CRM, ngā nama, ngā pōti, me ngā pānui — kei te wāhi kotahi katoa, ka taea te rapu katoa, ā, e whakahaerehia ana katoa e ngā ture i whakaritea e tō whakahaere. Ehara i te mea kua tohatoha ki ngā wāhi pērā i a Slack, WhatsApp, Google Drive, Mailchimp, Zoom, Xero, me tētahi pae WordPress kāore e whakahōutia e tētahi.

He takiuru kotahi, he huinga whakahaere tūmataiti kotahi, he kaiwhakahaere kotahi e kite ana i te whakaahua whānui, me tētahi āpiha AI kotahi e mōhio ana ki ngā ihirangi o tō whakahaere, ā, e kōrero ana i te reo o tō ao mahi. I raro i ngā mea katoa: he hanganga rangatira kei roto i te EU, kua whakatapua mō tō whakahaere. Kāore he pānuitanga, kāore he kohikohi raraunga, kāore he rerenga ā-algoritim, kāore he tikanga ratonga e huri ana me te kore whakaaetanga.

Mō tētahi pakihi, ehara tēnei i te whakataunga hangarau anake. He whakataunga whakahaere tēnei. Nā wai e whakahaere ana i te oranga matihiko o tō whakahaere? He kohinga kamupene nō Silicon Valley kāore ō rātou hiahia e rite ana ki āu? Rānei ko tō whakahaere anō?

Hei whakatutuki i te GDPR, he whakatau whaihua hoki tēnei. Kotahi te papanga, kotahi te kaiwhakahaere raraunga, kotahi te huinga tikanga, kotahi te mana whakahaere. Ehara i te raranga ratonga puta noa i ngā mana whakahaere maha me ngā kirimana whakahaere raraunga rerekē, me ngā taumata mana rerekē.

Ko tēnei te Tuhinga 5 o te 5 i roto i te raupapa "Tō Pakihi, Tō AI". Hei ako atu mō te papanga, tirohia te Village Hōtaka Beta. Mō te hanganga AI katoa, tirohia Village AI mō te Whakahaere ā-Mahi.

I mua: He aha ngā mea e rere tūturu ana i te Village i tēnei rā